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AmenitIes

Our priority is the well-being of our guests and, for this reason, we have a wide range of services included, which will make your stay unforgettable. With them we will make you feel at home in every detail.

 

AmenitIes

Our priority is the well-being of our guests and, for this reason, we have a wide range of services included, which will make your stay unforgettable. With them we will make you feel at home in every detail.

24hr Reception & Concierge Service

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Wellness Area

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Home Automation

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Weekly Housekeeping

More Information

24hr Reception & Concierge Service

More Information

Wellness Area

More Information

Home Automation

More Information

Weekly Housekeeping

More information
  • Lift
  • Smoke and humidity detectors
  • In-room telephone
  • Cable TV
  • International channels
  • High-speed internet connection
  • Monthly utility billing
  • Chromecast on all TVs
  • Temporary baggage storage
  • Parcel delivery and reception
  • Daily turndown services
  • Daily bathroom cleaning services
  • Rubish collection
  • Maintenance and support in the residences and common areas
  • Safe deposit box

We have a series of additional services that we make available to our guests so that they feel at home during their stay in our luxury flats.

 

 

À La Carte Services

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© Copyright 2025 – The Arc Collection.

All rights reserved

All our establishments comply with hygiene and disinfection measures against COVID-19

Contact us

© Copyright 2025 – The Arc Collection.

All rights reserved

All our establishments comply with hygiene and disinfection measures against COVID-19

Contact us

© Copyright 2025 – The Arc Collection.

All rights reserved

All our establishments comply with hygiene and disinfection measures against COVID-19

24 hour reception

24 hour
reception

Our 24-hour reception service is designed to provide our guests with a high quality and personalised service experience, which complements the comfort and exclusivity of our luxury flats. This service ensures that each guest has constant assistance and access to a variety of personalised services regardless of the time of day or night.

Service Features:

  • Permanent Assistance: Our reception team is available 24 hours a day to attend to any query, requirement or emergency situation, ensuring peace of mind and comfort at all times.
  • Check-in and Check-out: We offer a smooth check-in and check-out process, adapting to each guest and guaranteeing a worry-free start and end of stay.
  • Concierge Service: The reception also fulfils concierge functions, assisting with restaurant bookings, car hire, recommending local activities, purchasing tickets for events and any other requests to make your stay more comfortable.
  • Security and Access Control: 24-hour reception provides security and peace of mind, managing visitor access and ensuring the building remains secure at all times.
  • Maintenance Support: Should any maintenance needs arise, the reception staff will immediately coordinate the necessary assistance, so that every detail in the flats remains in perfect condition.
  • Package Reception and Delivery: Guests can receive their mail at any time, ensuring a secure and organised management of deliveries.

This service seeks to offer a unique experience, providing exclusive attention according to your needs so that you can feel at home.

Wellness Area

Wellness
Area

Our exclusive wellness service is designed to offer a holistic wellness experience that complements the luxury and comfort of staying in our flats. This service focuses on physical, mental and emotional care, providing specially developed spaces to promote a healthy and balanced lifestyle.

Characteristics of the service:

  • Spa and Relaxation Area: Equipped with sauna, jets and relaxation areas, the spa is a haven of peace to relax and revitalise. We also offer massage services and body therapies performed by qualified professionals, available on request.
  • Gym: Our flats have a fully equipped gym with state-of-the-art technology and special areas for cardiovascular training, weights and functional exercises. We also offer personalised training by appointment.
  • Heated Swimming Pool: Enjoy an indoor swimming pool, heated and available all year round. The relaxation area is equipped with sun loungers, perfect to enjoy moments of disconnection and wellbeing.

 

This wellness service is designed to make wellness a central part of our guests’ stay in our luxury flats.

Home Automation

Home
Automation

Our state-of-the-art home automation service transforms each flat into an intelligent space, offering our guests a unique level of comfort, security and energy efficiency.

Service Features:

  • Total Lighting Control: Lighting can be adjusted via a centralised system, allowing residents to control the lighting in their flat. The system is also energy efficient, adjusting the intensity according to natural light.
  • Intelligent Climate Control: The flats have climate control systems that can be adjusted from the control screen, guaranteeing the perfect temperature in each space according to each resident’s preferences. Air conditioning and underfloor heating are available.

 

This home automation service is designed to offer a luxury stay where technology is integrated to enrich the lives of our guests, enjoying a home that responds to their needs and preferences, providing comfort, efficiency and security in their environment.

Weekly Housekeeping

Weekly
Housekeeping

Our weekly cleaning service is designed to ensure that each flat maintains the highest standards of cleanliness and comfort, allowing guests to enjoy an impeccable environment without worrying about household chores. This service is executed with a detailed and personalised approach, tailored to the needs of each space.

Characteristics of the Service:

  • Integral Cleaning of Spaces: Our professional cleaning team performs a complete cleaning in all areas of the flat, including living room, kitchen, bathrooms and bedrooms. We make sure that every corner is perfectly tidy.
  • High Quality Products: We use high quality and environmentally friendly cleaning products, which not only guarantee effective cleaning, but are also safe for the residents and environmentally friendly.
  • Change of Bed Linen and Towels: As part of the service, sheets, towels and bed linen are changed and laundered, ensuring a fresh and comfortable environment in all rooms.
  • Optional Laundry and Ironing Service: We offer an additional laundry and ironing service for personal garments, so that residents have perfectly clean and organised linen without the need to take care of this task.
  • Review and Quality Guaranteed: Our cleaning service is supervised and evaluated to ensure impeccable quality on each visit, always seeking the total satisfaction of each guest.

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folLowing form

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folLowing form

Search

The Arc Collection

info@the-arc-collection.com

+34 917 24 15 87

Search

The Arc Collection

info@the-arc-collection.com

+34 917 24 15 87