The Arc Collection was delighted to be awarded winner of the prestigious best operator 1-50 units award at the 2024 Serviced Apartment Awards.
Both of our properties in Madrid, Ayala 63 and Palacio Tirso de Molina, were also shortlisted for the 2024 best property 1-20 units award. This award would not have been possible without the dedicated team and supportive partners we have at The Arc Collection.
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Read the judges’ comments on why they chose Arc below:
“By setting out to match or beat the service levels delivered by local five star luxury hotels, this entrant has demonstrated a clear commitment to the best customer service. And its several metrics of customer satisfaction make it clear they are delivering on that aspiration. Their ability to deliver on a relatively small scale shows that great service is possible, whatever the size of operation – and the results are evident!”
